Refund policy
Last Updated: September 28, 2026
If you are not satisfied with an eligible purchase, you may request a return under the terms below.
Return Window
We accept eligible returns within 30 days from the date the order is delivered.
To qualify for a return, the item must:
· Be unused and, where applicable, unworn.
· Be in the same condition in which it was received.
· Include the original packaging, tags, manuals, parts, and accessories where applicable.
· Be accompanied by proof of purchase or a valid order number.
Items that have been used, worn, washed, altered, damaged after delivery, or returned with missing components may not qualify for a refund.
How to Request a Return
To start a return, contact us at info@lnrdht.com or +1 423-219-5497.
Include your order number, the item you wish to return, the reason for the return, and photos if the item arrived damaged, defective, or incorrect.
After we review and approve the request, we will provide return instructions. Do not send a product back before receiving those instructions.
Return Method
Eligible products must be returned by mail according to the instructions provided by our customer service team. Send the return only to the address in the return authorization instructions.
Do not return products to our business contact address unless our customer service team specifically instructs you to do so.
Return Shipping Costs
For a buyer's remorse return, including a change of mind or ordering the wrong product, size, or style, the customer is responsible for return shipping costs.
If the product is damaged, defective, or incorrect because of our error, lnrdht will be responsible for reasonable return shipping costs.
Restocking Fee
We do not charge a restocking fee for eligible returns. The restocking fee is 0 USD.
Damaged Defective or Incorrect Items
Inspect your order after delivery. If an item is damaged, defective, incorrect, or missing, contact us promptly at info@lnrdht.com.
Provide your order number, a description of the issue, and clear photos of the item and packaging where applicable. After review, we will provide an appropriate resolution, which may include a replacement or refund.
Nonreturnable Items
The following items may not qualify for return:
· Gift cards.
· Items clearly marked as final sale or nonreturnable before purchase.
· Items that have been used, worn, washed, altered, or damaged after delivery.
· Items missing required original components, packaging, tags, manuals, or accessories.
· Hygiene-sensitive items when a seal or hygiene liner has been removed, if this restriction was clearly disclosed before purchase and is permitted by applicable law.
Refunds
After we receive and inspect an approved return, we will notify you whether the refund is approved. Approved refunds are issued to the original payment method.
Please allow approximately 5 to 10 business days after the refund is processed for the funds to appear in your account. Actual posting time depends on the bank, card issuer, or payment provider.
Original shipping charges are generally nonrefundable unless the return results from an incorrect, defective, or damaged item for which lnrdht is responsible, or applicable law requires otherwise.
Exchanges
Contact us if you would like a different product, size, or style. Depending on availability, we may recommend returning the original item for a refund and placing a new order.
Order Cancellations
Contact us as soon as possible if you need to cancel or modify an order. We will make reasonable efforts to help, but cancellation or modification may not be possible after an order enters processing or ships.
Contact Information
Store Name: lnrdht Website: www.lnrdht.com
Email: info@lnrdht.com Phone: +1 423-219-5497
Business and Contact Address: 1002 E Walthal Cir, Memphis, TN 38111, United States
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